There are many ways to keep track of customer cake orders. From diary entries to online calendars, but how effective are they at keeping all of the important information together?
As a tech lover I would always choose an online calendar over a paper one, BUT it only keeps the basic details. It won't keep invoices or booking forms in there. It won't keep emails all neatly together with the booking. And come to mention it, neither will a paper diary!
So what's the alternative?
Ive been using Dubsado for 2 years now and I couldn't run my wedding cake business without it.
If you don't try any other app or program that I recommend, you MUST try this one.
Using Dubsado has revolutionised the way my business runs. I dont have to spend hours
a day sending emails or chasing invoices, it does it for me automatically. It stores my contracts (which are signed electronically), it connects to my accounts software, It sends reminder emails about upcoming invoice due dates, and automatically sends check in emails to my customers so they feel connected to me, without me actually having to do anything!!
AND it has an online portal for each and every one of my customers. Where they can log in anytime day or night and check all the details of their booking. They can see any outstanding invoices, they can see the contract, they can see any sketches I add to the portal, and they can see ALL the emails we've sent each other.
It makes them feel at ease. It makes them trust you. And that right there is a big win! If you want to try Dubsado, they have an unlimited free trial. You can add up to 3 customers and use it for an unlimited amount of time to see if you like it. And if you use my affiliate code digitalcake you can get 20% off either your first month or first year of subscription.
Final Thoughts
Dubsado is an investment. It's not free and I understand that as cake makers we sometimes need to keep costs down, however I also know that having a program that organises EVERYTHING for you is priceless. No more hunting through masses of emails or texts trying to find information. It's all in one place and both you AND your customer can feel at ease knowing its all under control.
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